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ABOUT BATTERY ISSUES
Delays in receiving messages/notifications or slower synchronization, missing locations while tracking users on Geolocation
ABOUT EMERGENCY ALERT
How does the Emergency Alert Work?
TEAM ON THE RUN GENERAL
What to do if a phone is lost or stolen
Updating your Team on the Run
What are the minimum requirements for Android and iOS?
What apps does Team on the Run integrate with?
HOW CAN I REPORT A PROBLEM?
How to open a ticket for the Team on the Run Support team
How to send the app logs from File Manager for Android Devices
ABOUT YOUR COMPANY ADMINISTRATION
Export the list of users
Is there a way that a user can be set with the right to speak over another user that is speaking during a group or channel PTT call?
How can I prevent certain users from communicating with other users?
Can a user invite other users him/herself through Team on the Run?
ABOUT THE TEAM ON THE RUN MOBILE APP
How Geolocation works on mobile devices
Blue bar displayed on the screen when TOTR is running in the background
Kyocera rugged devices
Is the employee directory mixed with the personal user’s directory on the mobile client?
How long can I store the information sent/received on the mobile client?
TEAM ON THE RUN MYBUSINESS
Does Team on the Run allow for employees to clock in and out?
Team on the Run Messaging
What is the maximum length of the text TOTR allows
ABOUT GEOLOCATION FEATURES
How to locate your users? (Assigning a dispatch manager)
ABOUT WEBCHAT FEATURE
Is the WebChat feature a desktop application?
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